Health sector faces human resource crisis

Kerry Cullinan and Anso Thom
Although Health Minister Dr Manto Tshabalala-Mimang promised that a national human resource plan to address the critical shortage of health workers would be released by the end of March, there is still no sign of it. In addition, key stakeholders, the Democratic Nurses Organisation of SA (Denosa) and the National Education, Health and Allied Workers Union (Nehawu) say that they have not been consulted about the plan. However, the South African Medical Association (SAMA) which represents doctors has been consulted, fueling fears from the other unions that the plan will be doctor-oriented.

SAMA president Dr Kgosi Letlape said his organization had been involved in workshops with the health department and was optimistic that the [plan] will address working conditions. We were very encouraged by the process and was waiting for the final plan to be tabled, said Letlape. However, Denosas general secretary, Thembeka Gwagwa, said her organization had not been consulted about the plan. By the time they are willing to negotiate with us, there may not be any nurses left in the public sector, said Gwagwa. Moloantoa Molabe, national spokesperson for Nehawu, said that his union had not been consulted on the plan, and cautioned that human resources in the health sector was not a matter that could be decided technocractically. There are many stakeholders who have views based on their experience in the sector and have a lot to contribute. To not include us would be inappropriate and could undermine whatever is produced, said Molabe.

The Health departments chief director for human resources, Dr Percy Mahlati, is the driving force behind the plan. A former chief of SAMA, Mahlati joined the department a year ago and was handed the hot potato of salvaging the human resource sector which is widely acknowledged to be in crisis. Sometimes it feels like it is all too much, but we have one chance to get this right. We cant get it wrong. We now need to correct those things that have been overlooked for many decades, says Mahlati. Despite Health-e having been promised a copy of the plan more than two weeks ago, at the time of going to press the health department simply said: The HR plan is in the process of being developed.

A source close to the process said that the release of the plan had been delayed as the Health Minister had yet to sign it off. The biggest frustration is that things are desperately urgent, but the process is proceeding at a pace of business as usual even though it has got worse over the past two to three years, said Dr Uta Lehman, a human resources expert based at the University of the Western Cape. Speaking from his sparsely furnished Pretoria office, Mahlati was not prepared to be drawn on the contents of the plan until it has been seen and signed by the Minister of Health (Formulating) the human resources plan is a daunting task. But I see it as a challenge. On a personal level it is an opportunity to correct the things that I saw in the early eighties and nineties while working as a GP in Khayelitsha, Mahlati said during an interview last month.

One of the things the plan is supposed to do is set norms and standards for doctor-patient and nurse-patient ratios. Tshabalala-Msimang acknowledged in her Budget speech earlier this year that the single most critical resource in our ability to deliver on our health objectives is the availability and capacity of health personnel. She went on to say that various interventions were being made to address particularly the supply and distribution of health personnel in the country and mitigate the impact of outwards migration of health skills. Figures from 2001 show that as many as 3 500 South African health professionals were working in Australia, 2 360 in Canada, 1 600 in New Zealand, 9 000 in the United Kingdom and 7 000 in the United States. Vacancy figures for 2003 in the public health sector compiled by the Health Systems Trust reveal a bleak picture in most of the provinces.

A staggering 67% of posts in Mpumalanga were vacant, 41% in the Free State, 33% in the NorthWest, 32% in Gauteng, 28% in the Eastern Cape, 27% in the Northern Cape, 25% in KwaZulu-Natal, 13% in Limpopo and 14% in the Western Cape. Indications are that the situation has worsened with reports that posts advertised in provinces such as the Eastern Cape receiving zero applications. Mahlati acknowledged that he was worried about all the provinces for different reasons. In the rural provinces we are finding it difficult to attract professionals, while Gauteng and the Western Cape are losing high end skills. However Nehawus secretary general Fikile Majola says part of the reason why people are not going to rural areas is because working conditions are unattractive.

We need to ensure that in the rural areas we dont only have staff, but there is equipment and medicines, said Majola. Wed need to create working conditions that can retain and attract health personnel in those areas. I dont think theres an aggressive enough strategy to address that at the moment. Mahlati pointed out that the plan would enable the department to develop a system which would in turn inform them whether enough health professionals are being produced by the academic institutions and other training facilities. He acknowledged that the bi-lateral agreement with the United Kingdom around poaching of personnel could not be implemented fully until details in the Human Resources Plan are released. Mahlati said it was too early to produce firm evidence whether the scarce skills and rural allowances introduced in 2004 were having the desired impact.

However, preliminary research conducted by the University of KwaZulu-Natals Professor Steve Reid soon after the allowances were introduced indicated that they had made an impact. Almost one-third of health professionals in rural areas said that they had changed their career plans the following year as a result of the new allowance. Senior advisor at the Health Systems Trust Dr Peter Barron predicted further problems with the introduction of the district health system which will see provinces having to pick up salary tabs previously paid by the metros. Metros have been paying higher salaries and provinces will not be able to continue, he pointed out. Barron said nurses were taking the brunt of the confusion around the district health system, further compounded by the burden of HIV.

Lehman and Professor David Sanders, also of the University of the Western Cape, say that while there has always been recognition that human resources play an important role in the transformation of the health system, some would argue that human resource development has not received the attention it deserves and requires. Historically, the distribution of health personnel in the country has been highly inequitable, skewed in favour of the private sector, the richest provinces and urban areas. Access to educational opportunities to train as health professionals is equally inequitable, while education and training are inadequate and often inappropriate

Ten things that can be done in the short term to improve the human resources situation in the public sector.

  1. Move urgently to convene a health sector summit to ensure that all the role-players agree on a Human Resources plan that everybody can buy into.
  2. Review the remuneration of health personnel, especially nurses, bringing it up to a reasonably competitive level.
  3. Strengthen bi-lateral agreements with countries such as the United Kingdom to try and stem the migration of especially nurses.
  4. Allow senior nurses who have been working overseas to return to South Africa and enter the public sector at the same level. Currently, returning senior nurses have to start at the bottom and work as juniors.
  5. Strengthen the training and support for the lower level workers, relieving the pressure on professional staff. At the same time speed up the introduction of new mid-level workers.
  6. Care for the carers. Put good supervision and support systems in place that will give frontline staff a sense of being looked after.
  7. Intensify the training around HIV and AIDS at primary health care level where staff feel overwhelmed and not competent to deal with some of the issues related to the epidemic.
  8. Urgently put structures in place to strengthen the interface between the departments of health and education, both centrally involved in health personnel education.
  9. Sharpen the primary health care skills of general practitioners in the private sector, encouraging them to work on a sessional basis in the public sector, especially in the rural areas.
  10. Urgently address the upgrading of infrastructure at certain institutions.

          (Source: Health-e, May 18, 2005)