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Data Quality Control Officer

FRESH: Females Rising through Education Support and Health

Data Quality Control Officer 


The Health Systems Trust (HST) wishes to appoint a Data Quality Control Officer (QCO) for the 'Females Rising through Education Support and Health' (FRESH) programme based in Umlazi, KwaZulu-Natal. The FRESH programme conducts basic science research, combined with a skills development/empowerment programme for young female study participants. FRESH research is primarily focused on HIV and other women's health issues. The FRESH skills development programme focuses on job readiness, women's issues, and empowerment modules. 

This is a 12-month fixed-term contract position, renewable at the discretion of the programme, based on funding, performance and need.


The QCO is responsible for the overall data quality assurance (QA) to ensure that data are recorded, entered and uploaded in accordance with the protocol and Good Clinical Practices (GCP). The QCO will help to identify data errors, recommend and monitor corrective and preventive actions and help monitors to ensure the highest data quality. The QCO will help to ensure compliance with medical data privacy, security, and GCP regulations. The QCO will also follow GCP guidelines to ensure the ethical and scientific quality standards for the design, conduct, recording, and reporting of IRB-approved clinical studies and trials that involve research participants. 

Additionally, the QCO may assist with creating sampling/visit calendars, and monitor enrolment, adherence to visit schedules, default, and disenrollment.  


  • Support the Clinical Director, Programme Manager, Study Co-ordinator, and PIs to ensure research protocols are implemented with strict adherence to SOPs and CRF completion in accordance with GCP.  
  • Delegate tasks to data capturers and monitor progress.
  • Keep total enrolment/completion numbers updated and available for reports.

Screening and Enrolment

  • Assist with screening of participants as needed; have time available to explain study objectives, screening and enrolment criteria to potential and new study participants. 
  • Conduct or delegate staff to deliver V1 presentations as necessary to ensure participants understand the FRESH Study and are ready to be consented by FRESH staff.

Files and Source Documents

  • Assist in preparing participant files including printing of paper forms (CRFs), and assembling files with dividers, labels and appropriate forms and data collection tools. 
  • Assist with printing of accurate stickers on a regular basis.

Data Entry and QC

  • Perform daily quality control checks of CRFs, prior to data entry.  Ensure forms are filled correctly and there are no blanks or missing information. 
  • If data is missing on the forms, immediately notify the individual who filled the form and have them correct or fill in the missing data on the same day.
  • Perform daily entry of data from participant files/forms into the REDCap database, including baseline demographics, clinic visit form, three-monthly questionnaire, enrolment and disenrollment data as well as any other participant data.
  • Perform daily entry of data into logs and excel spreadsheets including enrolment log, attendance register, bloods and mucosal register, disenrollment log, retention data, acute data, post-graduation placements, etc.
  • Perform data entry for V1 and V2 participants tracking total screened, total eligible, reason not eligible, total did not show for V2 and total started week 1 of twice weekly follow-up.

Data Analysis

  • Assist the QCO with data cleaning and analysis as requested. 

Lab Results

  • Contact HPP and Neuberg-Global, as needed, to verify missing or irregular results; ensure all data and time points are consistent across all sites (FRESH CRS, HPP, Neuberg-Global).
  • Access Neuberg-Global online database to print missing results or lab forms as needed.

Data Management 

  • Ensure proper version control is maintained for all CRFs and data collection tools.
  • Review and verify all source data to ensure the completeness, accuracy and consistency. 
  • Assist with development and implementation of a monitoring and evaluation (M&E) system to ensure accurate and efficient entry of data into the REDCap database, including spot-check and "double entry" of data entered by the Data Capturer.
  • Ensure accuracy of data entered in enrolment log, attendance register, bloods and mucosal register, disenrollment log, retention data, acute data, placements after FRESH, etc.
  • Ensure completeness of files after participant completes study enrolment or drops out during enrolment. Store completed files in boxes and ensure they are shipped to a storage facility on a regular basis.
  • Upload data to the CRO and assist with resolving discrepancies.
  • Recommend and monitor corrective and preventive actions.  
  • Assist with data cleaning and analysis as requested. 

File Security

  • Create and print correct PID labels/stickers for all V2 participants. Save stickers on laptop and Dropbox. 
  • Print stickers for participant files when needed.
  • Ensure files are accessed only by qualified staff for work purposes.
  • Ensure participants may access only their own file and no other participants' files.
  • Ensure file boxes are not left unmonitored in open areas within access of participants (eg. benches, hallway).
  • Ensure files are not placed in locations where they can be damaged by rain/floods, theft etc.
  • Ensure that all files are returned to locked file cabinets at the end of each day.
  • Ensure all lab results, surveys and forms are placed in correct tabs and secured in the file folders.
  • Ensure files are never removed from the clinic for any reason.

Supervision of Data Capturers

  • Delegate and monitor data entry from source documents.
  • Set targets on speed and accuracy and monitor achievement.
  • Provide mentorship on time management, speed and accuracy. 



Education and Training                 

  • Grade 12 certificate
  • Post-matric qualification in computer related field 
  • GCP and SA GCP certification

Relevant Experience             

  • Minimum 3 years' experience in data capturing
  • Clinical research and trial(s) experience  

Other Knowledge 

  • Good clinical practices (GCP) in research
  • Advantageous: HIV care and treatment and terminology 


  • Fluent in English and isiZulu, with excellent reading and writing skills. 
  • Typing proficiency (typing speed 30-40 words per minute); accurate transcriptions.
  • Computer skills, including software knowledge; advanced MS Excel skills.
  • Excellent analytical and numerical skills.
  • Exceptional organisational skills and meticulous attention to detail.
  • Organisational and time management abilities.
  • Excellent communication and writing skills; able to relay information clearly and to draft concise reports.
  • Accuracy and attention to detail.
  • Ability multi-task.



A salary package commensurate with the successful candidate's experience and qualifications and in line with HST's Job Grading System will be offered.



  • Interested applicants must complete their application online at:
  • Applicants are to ensure that the online applications are completed in full, and that comprehensive CVs are uploaded with the online application in order to be considered.
  • Your CV must be saved with a filename reflecting your name and surname.
  • No applications sent via email will be considered for the job, as all applicants must submit their applications online at the provided link.



  • All personal information collected is processed lawfully in terms of the Protection of Personal Information Act (POPIA). 
  • Shortlisted candidates will be requested to submit certified copies of all qualifications and identity documents.
  • Applications received after the closing date will not be considered.
  • E-mail users are requested to set the delivery option of their message on both 'Return Receipt' and 'Confirm Delivery'.
  • Correspondence will be limited to shortlisted candidates.
  • All shortlisted candidates will be subjected to reference and credential checks.
  • If you have not been contacted within 30 days of the closing date of this advertisement, please accept that your application has been unsuccessful.
  • HST reserves the right to not fill this position.



Health Systems Trust subscribes to diversity and inclusivity, which is informed by the Company's Employment Equity Plan.

Based on this, African males and people with disabilities who meet the job specifications (including but not limited to the required skills, knowledge and education), are encouraged to apply.