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The Health Systems Trust (HST) invites proposals to develop a business case for the comcare mobile health (mhealth) application used by Community Health Workers (CHWs) to be piloted in five health districts
Completed proposals should be submitted in ENGLISH and must be received not later than 23H59 on Monday, 07 November 2022 in electronic PDF version, duly signed and dated.
Submission enquiries should be made by 04 November 2022, 17h00 to:
Technical enquiries on the proposal content must be made, on or before 04 November 2022, 17h00 to email@example.com
Health Systems Trust (HST) is a leading organisation in South Africa's public health arena focusing on health systems strengthening, research, and strategic support for implementation of priority health programmes. Since its establishment in 1992, HST has contributed significantly to the development of the national health system. Subscribing to a Primary Health Care approach, HST actively supports current and future development of a comprehensive health system, through strategies designed to promote equity and efficiency in health and health care delivery in southern Africa.
In 2018, the National Department of Health (NDoH) in partnership with the U.S. President's Emergency Plan for AIDS Relief (PEPFAR) successfully developed and piloted the mobile health (mHealth) application for CHWs in two health districts. Subsequent to that, the mHealth application was successfully rolled out in three additional health districts. In total, five districts implemented the mHealth application in three provinces as follows: Ekurhuleni in Gauteng, uMgungundlovu in KwaZulu-Natal, Dr Kenneth Kaunda, Bojanala and Ngaka Modiri Molema districts in the North West Province.
Following the mHealth review which was commissioned by the NDoH in 2017, ComCare was the preferred application for use in the community by the CHWs. The Comcare application developer, Dimagi was then contracted to develop and deploy the application as per the approved implementation plan. PEPFAR appointed Aurum Health Institute as the implementing partner to oversee the contracting of service providers and the implementation of the ComCare application.
There was no formal review of implementation of the ComCare application by CHWs in the five districts by the Department of Health (DoH). At this stage, it is critical for the DoH to conduct a review on the implementation of the mHealth application to assess the ComCare application's benefit to the CHWs and the health system as a whole. This review comes at a time when the NDoH is in the process of reviewing and updating the Policy Framework and Strategy for Ward Based Primary Healthcare Outreach Teams (WBPHCOTs) which expires end of March 2024. The findings of the review will provide an understanding on the cost vs. benefit of the mobile application in the community as well as user experience in order to motivate for resources to strengthen the implementation of mHealth for CHWs.
To develop a five-year CHW mHealth business case for resource mobilisation in support of implementation of the application in the relevant Government Departments across all provinces.
A service provider is required to:
The service provider/organisation to be considered should have the following skills:
The consultant will be contracted through HST. Administrative requirements including submission of invoices and other aspects will be guided by HST policy, processes and project requirements.
In terms of the work outputs, the consultant will report to the Chairperson of the CHW Policy Review Technical Task Team (TTT), delegated by the CHW TT to undertake CHW Policy related activities. The Policy Review TTT will provide oversight and strategic guidance on the work plan and will share progress with the CHW TT. The Service provider/organisation together with the TTT will develop the project work plan which will outline the milestones and timelines including feedback sessions on progress.
The advert will be open for seven days from the date of advertisement. All submissions must be received not later than 07 November 2022 at 23h59.
Offers must be clearly marked with the bid reference. Late bids will not be accepted. Bidders are requested to ensure that the submission instructions, as stipulated in this document; are adhered to. Failure to do so will result in disqualification of proposals.
Submissions should be made to Mwenda.Imenda@hst.org.za
The mHealth Review Terms of Reference (ToR) document is available upon request.
HEALTH SYSTEMS TRUST - CONTACT DETAILS
1 Maryvale Road, Westville, Durban, 3630
+27(0)31 266 9090